tijs.org

This post; Apple drops plans for India support center, also mentions that Dell quit using a similar user support center in India. Is this becoming a trend? Are the stories about all (english speaking) customer support activity moving to india already old news as companies find out they can’t deliver the quality they need?

This entry was posted on Monday, June 5th, 2006 at 16:12 and is filed under Industry. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.